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Our Terms Of Services

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms of Services- the basics

  1. Damaged or Defective Goods:

    • If your shipment arrives with damaged or defective beans, you must notify us within 7 days of receipt.

    • Evidence of damage (e.g., photographs, videos, or documentation) must be provided to process your claim.

  2. Incorrect Orders:

    • If you receive an incorrect order (e.g., wrong coffee variety or quantity), please contact us within 7 days of receipt to arrange for a replacement or refund.

  3. Non-Delivery:

    • If your order has not been delivered within the estimated timeframe and tracking information shows no movement for more than 14 days, please contact us for resolution.

Freshly Roasted Coffee on Demand

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